Accessibility

Accessibility

Little Wander is committed to continually improving accessibility at all our events and the following measures are in place to assist customers with access needs at the festival:

Dedicated Accessibility Email

For any access queries in advance of the festival, we have created a dedicated contact email address:

accessibility@littlewander.co.uk

This email address can also be used during the festival weekend along with in person enquiries at the Access Information Point (see below).

Access requests can also be added as notes on the festival ticketing site when booking online. These  will be passed on to venue staff ahead of shows.

Access Information Point

Throughout the festival weekend, our Access Information Point is where you will find our dedicated team that can help with all your access queries. It is at the front of the Leisure Centre building, entered from level access via double doors to the left of the main entrance.

Please note: this is a quieter, separate space from the Box office (which is located on the other side of main entrance to the Leisure Centre)

Customers with access requirements are encouraged to visit the Access Information Point ahead of going into shows. That way, our team can assist as much as possible in advance – including issuing priority wristbands where appropriate.

The Access Information Point also has a small stock of useful items (including a wheelchair, ear defenders and more) which are available to borrow free of charge (subject to availability).
What 3 words location: pint.small.tadpoles

 

HYNT tickets

HYNT is a national access scheme that works across arts venues in Wales to make sure there is a consistent offer available for visitors with an impairment or specific access requirement, and their Carers or Personal Assistants. We are part of the HYNT scheme as we believe it offers our disabled customers the very best practice in fair ticketing policy and accessibility.

HYNT members need to contact boxoffice@littlewander.co.uk with their membership number before purchasing tickets so we can set you up on our box office system accordingly.

To find out whether you or the person you care for are eligible for a Hynt card or to apply for a card, go to the HYNT website: www.hynt.co.uk

 

Live Open Captioning

The following shows in the Mach Arena will feature real time on-screen live open captioning for the deaf, deafened and hard of hearing by Claire Hill:

Friday 2nd May

Friday Night Showcase (10.30pm) 

Saturday 3rd May

Stewart Lee – Stewart Lee vs The Man Wulf (1.30pm) 

Ed Byrne – Tragedy plus Time (5.30pm) 

Jamali Maddix – Aston (8pm) 

Saturday Night Showcase (10pm) 

Sunday 4th May

Rob Auton – The Eyes Open and Shut Show (4.30pm)

Kiell Smith-Bynoe & Friends – Kool Story Bro (6.30pm)

Zoe Lyons – Werewolf  (8.30pm)

Captions will be visible from anywhere in the auditorium and seats for this service can be booked online as normal.

 

 

Listen Everywhere Hearing Loops

This year, the Mach Arena, Y Plas and Ysgol Bro Hyddgen (Main Hall) will be equipped with enhanced listening support for the Hard of Hearing through the Listen Everywhere system.

Listen Everywhere provides the audience with enhanced hearing via the app on the customers own mobile device (to hearing aids or headphones connected directly to their own device) in these three venues.

Please note: mobile users will need to bring their own headphones (or hearing aids) to connect to their devices.

To access this service, you will need to:

1 Download the Listen Everywhere app by scanning QR code in the festival programme. We recommend you do this in advance of your visit so it is set up and ready for when you arrive at the festival. This QR code will also be available at the 3 venues and at the Access Information point.

2 Before the show starts, get onto the free wifi network by scanning the QR codes displayed at the relevant venue entrance.

3 Once connected, open the app and select Hearing Loop then connect your headphones to your device (or hearing aid users to your Loop/T setting) to start listening

For further help or advice, please visit the Access Information Point during the festival or email  accessibility@littlewander.co.uk

Accessible Toilets & Parking

For more details on the locations of accessible toilets and parking spaces around the town, please see the Map on pages 154 & 155 of the programme.

Note: there is high demand for all parking spaces in Machynlleth during the festival weekend so please plan accordingly.

 

Campsite Accessibility 

The festival campsite is a grass site with uneven terrain and limited accessibility.

If you have specific access needs and are thinking about staying on the campsite, please get in touch via our accessbility@littlewander.co.uk email address ahead of booking so that we can offer help and advice in advance.